Stick Bills™

As a small construction company, we have one book-keeper. Inadvertently, a change notice was overlooked in our last statement reflecting their intention to charge $1.50 per card for a paper statement (e-mail or fax is free) we receive one statement for 5 cards. First, the charge should have been $7.50. We were charged $9.95. Our company has paid BP Oil over $27,000.00 and has never been late in our 9 year company history. When we called to transfer statements to e-mail, we requested this $9.95 charge be reversed for this month, we were laughed.

In addition, at least 5 phone calls to customer service have resulted in 3 refusals to be connected with a supervisor and 2 supervisor voicemails which have been unresponsive. We look forward to having BP carry our credit card account forever but we have collected all cards from our employees and will never use BP again. This is our small rebellion.

In: Gas Stations Posted By: - [ ]