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PosterPass.com Sucks Complaints and Reviews
Fraudulent ChargesFeb
2
2010
I had initially ordered the 5 posters for $2 each. Over the next few days, my card was charged three more times, taking my checking account into the red and accruing $90 in NSF Charges. When contacting their number 18778072929, I was told I had signed up for Club and they were charging me the Signup fee. However, the trial period had not even completed. I cancelled immediately and was told to mark items Return to Sender.
The next day, I was again charged, so I called their number again. I explained to the lady I had previously canceled my account and that the previous charges were completely unauthorized. She stated as a member, I was due to be charged for this order. I stated I had canceled yesterday and that I would be reporting the unauthorized charges to my credit card company and reporting her company to the Illinois Attorney general. She stated they would immediately refund all charges. I stated I expected the funds processed by end of business that day or I would file my complaints. I was able to work with my bank to remove the NSF charges.
A year later, my card was charged, again, by their company, this time for $79. At the time, my checking account did not have sufficient funds and I have, again, ended up $109 in the hole. Calls to their number result in Circuit is busy or all of our customer service representatives are busy, please call back later.
I immediately reported the charges as fraudulent to my bank and canceled my check card.
My advice to anyone dealing with this company, immediately notify your bank, cancel your checking or credit card, and get a new account to avoid being charged by this company. Avoid this company at all costs.
Note: I have cleaned up personal information in pictures, note recent charge. Also my posterpass account, note final order. There is no mention of the recent charges.
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