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Emirates Airlines Complaints and Reviews

Infant Ticket

Jan

29

2010

My son was almost two years old when i flew to Jordan his birthday is may 22, 2007 and we flew to Jordan on May 18, 2009 and we got a ticket for him to come back to united states on November 10, 2009.

On November 10, 2009 in Amman Jordan they refuse to accept out ticket and they made me buy a new ticket for him at the counter for 924.88 Dollars. They said because he was over two years thats why they had to charge us the money.

The Emirates Airlines should already knows that he was going to be more than two years when we got the ticket and they should have charged us at the time when we got the ticket from the states and not to wait till we come back and take advantage of us at the airport in Amman they made us go to royal Jordanian air counter and buy a very expensive ticket than they let us fly.

I am extremely upsets at the emirates airlines and will never fly again emirates airlines. When we booked the ticket in Emirates Airlines, knows that my son will be more than two years old, and should have made us pay for infant one way and a child in the way back, because we did not change any dates and the ticket was two ways, the status for that ticket was OK.

The name of the child is Adam Alkhatib
The ticket confirmation EK-EPL63J
Ticket No 1767422745579
Ticket No 1767422745580
The ticket number i bought at the counter in Amman Jordan for my son is 5122104260132.

Thank you very much

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In: Airlines Posted By: Fahmi Alkhatib [ Grey Star Level]

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