Stick Bills™

On Saturday December 5, 2009 Both my parents who are both in bad fair health due to personal medical issues along with other angry passengers both middle age and children. Were told that flight 953 departure from San Jose Ca, and arriving in Gudalajara Jalisco Mx. Was running late there was a 4 hour 20 min. wait which was a total lie.

During that waiting period Mexicana did nothing what so ever to try and keep their customers happy. They did not provide a meal for their passenger nor gave them some type of discount. I am absolutely upset at this fact I could lost my Parents due to the fact that one of them is diabetic and needs to eat something often in order not to get ill and have a low or high glucose rate.

I am going to do whatever it takes to get this action taken care of not only for my parents but for the rest of them passenger. This type of business should not be acceptable or even allowed it part of our constitution right of being American Citizen.

Now instead of my parents enjoying their vacation in Mexico one of them is hospitalized in Mexico due to the fact that his body cannot be exposed to this type of environment. Now as you know I find myself emotionally distress and disoriented. What Christmas to expect this year.

I called the airline right after I spoke to my parents and I asked what kind of customer Satisfaction they can offer my parents. They told me there was nothing that could be done. Just to go to their page and leave my suggestion. I was not rude I just kindly let them know that due to the fact of their bad service One of My parents was hospitalized in Mexico and to be advised that I am going to take this to a hiker Grade have justice done.

Do Not Fly With Mexicana Airlines Ever.

In: Airlines Posted By: Pushpan [ ]