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Etihad Airways Complaints and Reviews

Over Charging On Ticket Booking

Jan

29

2010

Hi,
I got my 5 tickets booked from Kansas City (MCI) to Islamabad (ISB) through Airfare.com. My Booking reservation number is : ZRCYYN.

It is available at: checkmytrip.com for viewing. As per the initial booking I was to be charged for these tickets a sum of 4010.64USD. The airfare told me that I will be charged as under:

1. Child 1 USD 727.06
2. Child 2 USD 727.06
3. Child 3USD 727.06
4. Adult 1 USD 914.73
5. Adult 2USD 914.73
Whereas from my bank account a total of US $ 4042.74 have been charged by Etihad airways. The extract of bank statement is attached, which can be verified from my bank.

As an additional 32.1USD have been charged without reason, so I contacted Airfare.com, from where I got the ticket. They say that Airfare has not charged me additional amount and it has been done by Etihad Airlines. It means that they are showing wrong amount to attract the customer while the actual fare is more, there by braining bad name to Etihad Airlines.

I do not know why then additional amount has been charged. Please tell me as what to do? My Bank is Armed Forces bank and your office has other details as they have already got the money out. Please clarify/ verify deduction at your end and contact me.

Please remit the amount as soon as possible as I will be leaving USA by 14 December 09.

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In: Airlines Posted By: Tayyab [ Grey Star Level]

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Over Charging On Ticket Booking

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