Stick Bills™

Booked for flight and hotel, and during transaction, computer got hang. Called credit card and they said payment went through. Immediately called Singapore air asia, and was told its a subsidiary of Air asia and need to call Malaysia office. emailed them but no reply since 4 days.

Called Air asia, put on hold for 10 minutes. Expect me to wait and put on hold over overseas call? Called Singapore office again and was told they would sent service request and will respond within 24 hours. Its been 48 hours and no reply.

Please stay away from goholiday.airasia.com.

This is the worst customer service and i will never choose air asia ever again. I paid 1000USD plus and am in dilemma.

In: Airlines Posted By: Ben [ ]