Take Extra Money For Ticket

Air India Complaints and Reviews

Jan

28

2010

Dear Sir/madam,
I was the other passenger of BMI air line on 11/12/09 flight number 932. The flight had delayed and I missed the connected flight in the Heathrow airport from London to Toronto. I decided to buy a new ticket which I bought from Air India. I bought the ticket from the staff at desk in Heathrow airport (the evening shift before 9p.m) the price was 486.70 pounds. I was in a bad situation. I had a painful stomach I had to arrive in Toronto as soon as possible.

So I decided to buy the ticket because I did not have another choice. The staff issued a print of flight information without any receipt, and I paid by cash. When I checked in on 12/12/09 (flight number AI 187 12 DEC time 13:15) I requested the receipt, and I found the real price was 237.70 pounds. I would like to inform the Air India company and I hope they investigate as soon as possible.

Sincerely,
Giti Mohaghegh Montazeri