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Ortel Communications - Broadband Service Providers Complaints and Reviews

Connection Not Provided Even After Paid Money

Jan

18

2010

From my Raipur(Chhattisgarh) office Mr.Kamal (8109139801) took money Rs.305/- and got a form filled up for an internet connection on 21st December 2009. He went to my house at the site and told me that the connectivity is present there and he will activate it within 50 hours.

But till date the connection has not been activated. After too many calls now they are saying that connectivity is not present there and it will take months to get it started. Now he is not picking my call and on calling the customer care there is no proper response.

They are not even ready to refund the money and are making excuses of company policy. They have taken a modem also from me and are not returning the same also. Ortel company has no responsible person in it and no response is being taken. They are just befooling and cheating the customers of their money.

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In: Internet / Broadband Providers Posted By: Manoj Kumar Singh [ Grey Star Level]
Suggestion #1

Hello Mr ,You can report a FIR with police first,2ndly case to them with uo to 5 lakh of (Muawaja) on consumer court.

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Answers Suggested By: Himanshu [ Grey Star Level]

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Connection Not Provided Even After Paid Money

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