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IFB Washing Machine Complaints and Reviews
Refusal To Attend The ComplaintsJan
18
2010
I have an IFB washing machine for the past 10 years. In the year 2009, I have signed an AMC Contract with the company for this machine on payment of the relevant annual fees. On November 6th, 2009 my machine stopped functioning to which a complaint was lodged with the centre. The complaint no. was 3715429.
Almost 2 months has passed by the company has not responded to my requests. Repeated request are being made to the complaint centre, including their Kolkata branch office, but it appears that they have very little time for the common people like us.
My washing machine S.No. is 25205 Model No.T-2900 and my permanent customer ID is 282562.
I am residing at Flat 4A, Central Apartments, 82, AJC Bose Road, Kolkata 700 014 and my contact number is +919830621622.
This type of attitude of the service center is disgrace for the company and I hope that with your help I would definitely be able to set right my washing machine.
Suggestion #2
I had bought a Digital 7kgs Machine on 15th april 2009. On 11th feb 2010 my machine stopped working. I lodged a complain the same day. My complaint No 4130886, Ihave gone through every post and pillar to get it started, but regret to saytill date my machine has no been repaired. It looks as if I have really wasted my money by buying an IFB Washing Machine
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Suggestion #1
(complaint no. 4066996 Date 26/01/20010).
(complaint no. 4144769 Date 15/02/2010)
(MW Model no.20PG2S)
Very poor after sales Service. There was some problem in one ‘touch pad key’ of IFB Microwave (though ideally it should not happen in IFB MW). I complained one month back (complaint no. 4066996 Date 26/01/20010). Then followed two three times on phone then only a technician came. Initially I was told it’s a small problem and would be repaired by the technician at the site. Technician came and told a part is required which will cost 2000/- (I bought MW in 5000/-). Later when I said its expensive and I need bill he said it will cost 700 – 800/- and he will get it in five days. Then no information either from technician or IFB for a month.
Then again I complained five days back (complaint no. 4144769 Date 15/02/2010) but still no response from anyone. I will wait for few more days….
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