Sir,
My VC No is-01501384679 and I have got problems of hanging of set top box and scrambled channels I complaint to dish tv consumer care. But result is NIL. They say go to dealer and download latest version of software as your Set-Top Box software version is old and you have to upgrade and pay Rs.250/+.
My point is my hardware is serviceable and software up gradation responsibilities rest with Dish TV. Hence my set top box software is to be upgraded through satellite without any charge. Dish TV is really taking advantage in this regard and try to cheat their customers.
Its really worst and annoying service from Dish TV.
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Source : www.consumercomplaints.in
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I have dishtv DTH service in my home right now. The set top box has not responding properly when changing the channel, increses or decreases the volume and all other operations. It takes more time to respond. so, what can i do to recover that problem
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