Stick Bills™

Sir,
In month of august i had bought a numero uno shoe of cost Rs 2000 from Lal and Sons , Shimla with a guarantee period of 6 month as per told by dealer. But after three and half month later its sole was cracked to which i give back to the dealer who assured me for replacing of shoe in between 15 days.

Now my complaint is about two main things mentioned:

1) Dealer is asking me to choose any shoe of Rs.1600 as company had deducted 20% usage cost to which he is not giving any slip of deduction.

2) On asking for company complaint address or any email address where i can put my compliant, they are just refusing and not bothering about it.

Because of above reasons i had to suffer for 2 months. So please give me any solution for this.

In: Clothing, Shoes / Acc Posted By: Vikas Kadsholi [ ]