Rude Customer Service, Somebody Need To Take The Responsibility

Vanderbilt University Complaints and Reviews

Apr

3

2010

I was laid off in April and was trying to get Vanderbilt to work with me on the payments. But they just refuse to work with me and threaten me with foreclosure because I’m $290.00 dollar behind.

Ms.Rogers at Vanderbilt is so rude somebody need to take the responsibility to sit the customer service rep down and teach them how to respect the customers and maybe they’ll receive some respect back.

Someone done told them they were God and that’s not true. Ms.Rogers need to brush up on her customer service skill because she really doesn’t have any if you ask me. Unless they pay her to be “B” she needs to be fired.

In: Employers Posted By: Nicp [

]

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Suggestion #1

At least u got a name to complain on, my goodness I was told so many times they were some one else and when I called and asked for that person, they said there is no such person working here and so on.

I know what u go through cause I have never been treated this way in my life for over a year with this bunch. I called them today and told them to come get the truck, I cant take no more of this harassment. Good luck, take care

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