Stick Bills™

on 11/28/09 my shopping experience with sears has mean nothing but aggravation, I purchased a treadmill after being told there were three in-stock. No more than ten minutes. I received a call informing me they had none in stock, i took the option to wait for one them to order one.12/9/09 received call from sears letting me know my purchase was ready for pick-up, called the salesman(Alex), to ask why it was for pick up, when I paid for delivery, at that time I found out I wasn’t even in the system.

After some time i was told everything was taken care of and would have my purchase delivered 12/12/09. Today they brought the treadmill, had to take it back due to missing parts. I called sears, talked to the manger (brain), I was told I could wait another two weeks.(Unacceptable).

I informed him of all the inconvenience I have been through, and how I felt they should make this right. When asked what I would like them to do, I said I feel they should give me a treadmill that they do have in stock for the same price I paid, even if that meant going up a step. Brain informed he would meet me half way on the difference, which meant I would have to pay a couple hundred dollars more.

I declined and canceled my order, why should have to pay more than I can afford, when all this could have been avoided by the salesman making sure my purchase was in-stock.in case there is something you can do to make this right I have included my sales number(018040716458) .

In: Online Shopping Posted By: Nebel [ ]