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India Today Book Club Complaints and Reviews
Refund Not Given By India Today Book ClubMar
17
2010
Beware of India Today Book (Cheaters) Club or Bag It Today.
My membership ID with India Today Book Club is ITBC08774081. I had placed an order (TELESALES/0GA090014244) worth Rs.1897/- for Reebok kit (shirt, watch, belts etc.) on 06-March-09. When the ordered items were not delivered after more than 4 months of order, I requested to cancel my order and refund the payment.
I have been following up over phone and emails for more than 12 months, but ITBC team is unable to process my refund till today. What should it be called “fraud”, “failure of a REPUTED company in online business”, ’’shame’’, or what? Is there any chance to get my hard-earned money back?
I have provided them all the proofs (CC statements, Order confirmation emails etc) many times and also send letters in writing to their Noida and Delhi offices by Speed Post, but no replies. They do not care for the customers once they got the payment.
They have started a new company BagItToday to make more money by cheating people.
Thanks for reading!
Suggestion #2
Dear Durgesh,
We apologize for the inconvenmience caused to you in this regard.
We have gone through your complaint, your refund is under process, please note your refund reference number RE10001290 for your future reference.
We would like to promise you, that we will leave no stone unearthed from our end, to refund your amount at the earliest.
We value your association with India Today Book Club and thank you for your patronage & co-operation.
For any further query or assistance please feel free to write us on feedback@indiatodaybookclub.com
or call us at 011-40502424.
We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.
Thanks & Regards,
Team, India Today Book Club.
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Suggestion #3
Dear Member,
We have come across your online complaint registered on stickbills.com
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that your refunds have already been processed and credited into your account, please find below the refund details:-
• Refund Date- 24th Mar 2010
• Booking id- 7700044220
• Transaction id- 201004091414499
• Refund Amount- 1897.00
We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com
We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.
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Suggestion #1
After 7 days of posting this online complaint ITBC has NOT refunded the money till date. It shows that either they have no time to solve their customer’s problems or they are not interested in refunding the money. They have cheated so many people like me!
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