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Cloud And Tidwell Complaints and Reviews
Harassing Phone Calls Started Coming AgainFeb
20
2010
There was an overcharge for a very small service of fixing a cut on my son’s forehead. This took about 10 minutes. Total charges were an extraordinary $1500 or so. Doc component was about $700. After numerous attempts to settle for a lower amount, we finally got agreement (with man named Achir, I think) from this firm for $300. Months later, the calls started coming again to collect the rest! My issues:
1) Harassing style of calls, in particular from a David Lynum, who was rude, mocking, and interrupted constantly.
2) Threats of lawsuits, throughout.
3) Taking payment over the phone without supporting documentation, before or after.
4) Agreeing to settlement with subsequent backing off when the money is paid.
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Suggestion #1
We had the same experience with Angie at Clould Tidwell. $900 T-mobile acccout they said they would settle for $400. After this was paid on payments, the balance starting coming again from a NEW collection agency. They misrepresented that the balance would be paid off. This outfit has a nice web site DON’T be FOOLED. They are liars and cheets, and very rude after they get their money.
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