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Find a Complaint:
HDFC Bank Credit Collections Complaints and Reviews
Harrashemnt Calls, I Have To Inform Consumer CourtFeb
20
2010
Dear Sir,
I Samson Rao having credit card with your bank card no ending with6974 which is due for one month I got a call on from collection department name Akshya, no: 04443582864, she is following form month starting I informed her that I’ll be making payment on 27th.
But I was out of station because of Christmas and not able to pay on given PTP date. My main issue is she called my friend kolton no 9940143782 and informed regarding my card payment which is not be done as per RBI guideline which she has done. and also she called my no and harass me like anything I want u should license calls on dated 28.12.09 which is made to these no’s 9952973704, 9940143782, regarding this problem I have given complaint in customer care also.
But no feedback has given and also I informed senior office Suresh who in collection department he told that he will taking action but till now nothing is happened, my concern is for in issue don’t thing that I’ll stop my payment no I’ll not stop my payment at any cost.
But this should be lessen to Akshya and hdfc bank also to don’t give collection process to careless people who have not completed their Dra exam which is also RBI guideline Please kindly revert me also what is happening there. and also check the BCSBI code of conduct what is saying regarding this issue I am informing this issue to hdfc bank only if this problem is not sorted then I have to inform consumer court.
Regards
Samson Rao
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Suggestion #1
Hi Samson,
You need to contact the RBI Ombudsman Department
http://www.bankingombudsman.rbi.org.in Check this website
After complaining the Ombudsman they will respond you immediately.
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