Stick Bills™

When I picked up the hire car it had a broken key. On raising my concern I was told it was the only car they had and a new key had been ordered and the broken one worked. There was also glue residue on the fuel cap door. I filled up with petrol and the car broke down late in the afternoon miles away from anywhere. I had inadvertently put petrol in a diesel car.

I discovered later from a staff member that both the diesel key tag and diesel sticker were missing and I had not been notified accordingly. On arriving home an extra charge of $1.500 had been made to my credit card. Europcar claims it was my responsibility to find out they were missing – yes that is true! I am meant to have second sight.

In: Car Rental Posted By: Jan Reynolds [ ]