Stick Bills™

In March this year I ordered 2items for my ’96 Bronco. (If I had found this site then I would’ve posted this sooner) Both were products from N-fab (which I am happy with once I got them ) I ordered these items while I was over in Iraq. 2 weeks before my scheduled leave; which I thought would be plenty of time for them to be shipped and while home I could install them and enjoy them during my 16 day leave not the case.

I never heard anything from 4wheelonline for 25 days from my purchase date and like the other complaints; my card was charged almost immediately. So I finally called them with only a few days until my scheduled return to Iraq. The guy I spoke with told me that all items from N-Fab are special order and have to be fabricated and usually take 4-6 weeks for them to get and then of course still need shipped to me ok I was not informed this ever; but ok, I can put them on next time home. They had all my contact info home phone number, email and best friend’s number where the items were to be shipped.

They decided to email my yahoo account (no phone calls to anyone!) and stated they have my items and I can click the tracking link to get the shipping status (they did not say I have to click the link to confirm the shipment). I didn’t care who shipped them as long as I got them. It didn’t matter anyway during the 4day transit from USA to Iraq I had absolutely no way to get on a computer and check my emails. So by me not getting on this shady email/tracking number from them (which again, did not say I had to) the shipping company decided to send the items back to 4wheelonline.

When I got to my base I spoke with my best friend to see if they had arrived and found out they hadn’t; I called them. The customer service rep could care less of my situation and where I was. He said they have my items and if I want them I had to pay another $160 for additional shipping charges or I could just forget the whole $680 purchase all together and of course not get my items! Are you freaking kidding me? What a bargain you scumbag company.

After complaining by phone and email whenever I was able to get on one Sharon Burkhart decided I was as total pain and you’re going to love this she put me on the “do not sell list”! Like I would ever purchase something from them again but also like I had done something wrong! Please do not waste your hard earned money buying anything from this company. They are as shady as they come.

In: Cars, Accessories / Vehicles Posted By: Jignpig [ ]