I reserved a car online and went with the pre pay option to save money. Online it states that if you need to cancel for any reason it’s not a problem. Budget will charge you $10-50 cancelation fee depending on the circumstances and refund your money as soon as possible. I canceled and was told that it would take 7 days to refund money. I asked why so long for an electronic transfer? Its just money they took out that they will resubmit to my account.
I’m still waiting on my refund. When I spoke with a rep today she told me it may take up to 10-15 days because the processing is behind because of the holidays. Do not pre reserve your vehicle online with a credit or debit card. They will charge you and you won’t know when you will get your money back. Place a reservation for the car without prepaying it.
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