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Oreilly Auto Parts Complaints and Reviews

Sold Me Wrong Spare Parts

Feb

16

2010

I own a 1991 Nissan Sentra that needed new cv-joints. I’m in the military and use the shop on post to do these kinds of things easily and cheaply myself. Anyways I go to Oreilly’s to purchase new half shafts at 59 bucks with 45 core charge. Take them to the shop and begin the install. The Driver side goes without any real hitch, but the passenger side won’t go in at all. I bring it back to oreilly’s with the core from the driver’s side. The manager looks up the part for me and says well she gave you the wrong parts, and the one that is on the Driver side right now is the wrong one too. So I say I will go take it off and return them, and also purchased two of the correct shafts.

I get back to the shop to remove the wrong one, and surprise, it won’t budge at all ever not even after taking it to a transmission shop. They did however look through the opening on the other side of the transaxle and were able to deduce that I definitely needed a new one because the spines and gears were torn up and a few things broke off. Anyways what was a $100 job now a $953 job with a new transmission. (the lady asked me year, model, engine size, ABS or not, automatic or manual) She didn’t ask what speed it was and gave me parts for a 4 speed when mine is a 3 speed. It ruined my transmission and my wallet.

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In: Cars, Accessories / Vehicles Posted By: Trav [ Grey Star Level]

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