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Find a Complaint:
Sam's Club, Seabrook, New Hampshire
Refused To Sell My TireFeb
16
2010
I have had a slow leak in my rear passenger side tire. Yesterday it went flat while driving it, I put air in the tire which usually works for a couple weeks. When I went out this morning it was flat again so added more air. It was fine all day until I left around 3:30 while driving to pick up my husband it started to go flat again. It was 9 degrees out with a wind chill below zero I did not want to change a tire so I drove it to put air in it. The tire was beyond having air put in.
So the local Sam’s Club was just down the street I figured I would have to suck up the cost and put a new tire on. When I got in the tire center and asked to buy a tire, something I have done there many times.
I was told I couldn’t buy just one tire I would have to buy two. Well the problem with that is the other tire is fairly new nothing wrong with it. The car is a front wheel drive so the back tires are there to keep the trunk off the ground. I asked to talk to the manager and he said it was Sam’s Policy and when asked to produce the policy was told that he didn’t have to show it to me. After a fight I was told they would sell me the tire but would not install it.
So I didn’t spend my money their went out and put the donut on and bought the tire someplace else. I will not be renewing my membership this year.
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