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Find a Complaint:
Advanced Auto Parts, Buffalo, Minnesota Complaints and Reviews
Store Closed 1 Hour EarlyFeb
16
2010
I called to see if this store had a part that we needed in stock. I called at 8pm, and they said their store was closed. The website clearly states that they are opened until 9pm. I then called to file a complaint. The customer service department said that someone would call me back. After 2 weeks, I called back, only to be told that they have not gotten an answer to my problem yet.
A week later I emailed to see if someone was going to give me an answer or not I have yet to hear back from anyone. It seems to me that they must have way to many complaints if they are so busy to not getting back to answering them. I will not be doing with a company that doesn’t care about resolving their problems, and as far as their customer service goes they have none.
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