Stick Bills™

I was on time up to August of 09. I wanted to skip a payment and a rep tells me I can’t until September, also told me I can do 2 skip a payments (For September, October) I call back in September. Some other rep tells me that, I can’t do it till October 09 to call on Oct 21st to do the skip a payment, now I am behind a month on my payments. I get 3 to four cals every 2 days from them because I am late. I tell them that they told me to call on October 21 st. They say, Oh sorry to have called you. I call on the 19 th of Oct. because they called on the 16th 17th 18th and today 19th.

I tell the rep that I had spoken to the Supervisor who told me to call on the 21st and would request skip a payment for September and October. She says no such thing, doesn’t know who I talked to, no records I talked you anyone, and that’s they can only skip one payment September. Not only did I become late with my payments by their doing, she said that no Supervisor would take my call.

I cannot believe that a financial institution does not keep records of what they’re Supervisors tell their customers to do, It completely set my car payment off and now unless i double up a payment will be late a month every month. It’s they’re doing, I talked to 3 different Reps one supervisor and magically no one has records of it. I want them to make me current. I want what they said they were going to do, I do not have the money to double up a payment.

In: Auto Insurance / Loans Posted By: Epowers [ ]