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Swiftcover Insurance, www.swiftcover.com Complaints and Reviews

Virtually Ripped Off, Awful Experience

Feb

15

2010

In January 2006, as I entered a roundabout & continued around in the correct lane, with the indicator flashing, a lorry on my inside proceeded to cut across into my lane & slice the front off my car. I was in such a state of shock! I could not believe it! The lorry continued on its journey, until the driver saw me in his rear view mirror flashing my lights. At this point, he pulled over & proceeded to give me his very brief details & drove away as fast as he could, leaving me stranded far from home. My car, a total right off.

I contacted swift insurance & explained what had happened. They advised me, that as nobody stopped to help, I could not make a claim, as there were no witnesses. I took pictures of the extensive damage to my vehicle, as evidence & pictures of the truck that had no damage at all. To my surprise, absurdly, the truck driver claimed through his insurer, that I had driven into the back of his truck! & that he ‘was carrying out a defensive driving manouvere’.

His insurers sent a letter to my home address, warning me that if I make a claim, then they will counter claim & I will be liable for the truck driver’s loss of earnings. How can this be? I am completely side swiped by a truck on a busy roundabout in broad day light & I cannot bring the truck driver to account, as I will be pursued for his loss of earnings?

There was no damage to the truck. My car sustained massive damage to the left side, where the truck tore across it & virtually ripped off the front bumper! & I cannot do anything about it.

Are you kidding me swift insurance! Has anyone else been shafted by swift insurance? I was shafted twice. Once by the lorry driver & again by swift insurance, who offered me no help whatsoever! To this day I still cannot believe it.

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In: Auto Insurance / Loans Posted By: Morriss [ Grey Star Level]

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Virtually Ripped Off, Awful Experience

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