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Eagle Warranty Complaints and Reviews

Rejected The Warranty Claim

Feb

15

2010

We purchased a 12 month Eagle Warranty for a used vehicle we purchased in New Jersey. Several months later, we experienced transmission problems with the vehicle. Our mechanic contacted Eagle Warranty and was advised that the transmission needed to be stripped down in order to be inspected. After he did so, the inspector came and filed a report. He verbally agreed with the mechanic on his diagnosis of the failure and the repair solution.

Eagle then rejected the claim stating that the work was done without authorization. Based on the documentation we had, legal counsel advised that we had adequate grounds to take Eagle Warranty to Civil court and very likely win, but given that we were out-of-state, the personal inconvenience and associated costs of the legal action were not worth the gamble, despite the $5600 repair required.

Additionally, we were given the cold shoulder by the Governor General’s office, which we contacted to complain about Eagle Warranty.

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In: Auto Insurance / Loans Posted By: Jmouth [ Grey Star Level]

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Rejected The Warranty Claim

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