Stick Bills™

I agree with all of the other complaints filed about CPS. If your auto retailer mentions that they are providing you in house financing or lending with CPS (Consumer Portfolio Services), walk away, run, hitch hike, do whatever you can do to get out. Don’t sign up for a loan with Cps. I was in a real pinch when I purchased my car from a local auto (Big Name) dealership here in Anchorage. I won’t name names, but it rhymes with “Hal Northington.”

They offered in house financing which I thought meant the loan came straight from the dealership. Come to find out, this was not true. They had actually financed me with Cps. Now I am stuck paying on a car that I’ve been upside down in since the minute I purchased it, almost 3 years ago.

If my payment is more than 3 days late, they start calling me at my work, home and cell phone, which I regret ever giving them. Harassment today I attempted to call them SEVEN times, each time I was told to hold on before I even got a word out, then my call was disconnected after holding for 5 minutes.

This happened seven times over a three hour period. Eventually, I caught on and started talking immediately when they answered and was able to catch someone’s attention. Then I explained to the agent on the line what happened and she didn’t care I told her that I’m sure she meant to apologize for their poor customer service. This place has no customer service, they harass you, and they don’t deserve to have anyone give them their business.

In: Auto Insurance / Loans Posted By: SMC [ ]