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Dwyer Group Mr.Rooter, Oklahoma Complaints and Reviews
Highway Robbery Yikes, Stay Far AwayFeb
14
2010
On May 15th I called upon Mr. Rooter out of the local phone book. The problem was I couldn’t take a shower run a faucet anything without water leaking all out from the garage onto the carpet.
The tech shows up spending about 15 minutes tracking in and out and comes up with an estimate for $437.43 to cable through drain line with some cheap looking drain cleaner with Mr. Rooter all over it, oh yeah and he also wanted to camera down the line for some reason or another.
Of course I did what any normal person would do and told him to “Get The Heck Out Of My House.” After that I walked straight over to George my neighbor’s house and got a phone number of his local plumber, he showed up got straight to work and 35 minutes later he was done cost me 65 dollars, I didn’t but no more had the check made out then the phone rang said “Mr.Rooter” is was Allison from the company said that the tech that was their previously forgot to collect 67.59 for the estimate that was done.
My advice stay far away from Mr.Rooter the tech was less skilled than my local tech and they simply want to much money beware, James Oklahoma.
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Suggestion #1
We are sorry to hear of your recent trouble. Your business is important to us, and we want to ensure each and every customer experience with our company is a good one. If you would like to speak directly with us, you are most welcome to call our customer service manager at (254) 745-2436. We will be happy to assist you. Sincerely, Mr. Rooter Corporation
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