Poor Service, I Never Have To Deal With Them

Allstate Insurance Complaints and Reviews

Feb

13

2010

I was hit by a driver with All State Insurance. A cop witnessed the entire accident and wrote up a report stating the All State driver hit me and that her insurance would claim liability and cover damages. I was given a claim number as well as a claims adjuster to handle my situation. It has been over 3 weeks that my car has been sitting at the body shop and I have not been given a rental and I have never received a call from an All State party.

I have called about 4-5 times a week and leave messages with Louise, the claims adjuster, but have never once heard back from her. All State also has the copy of the accident report and still no progress has been made. Due to this very poor service I have been left without a vehicle to get to work or my drive my child places. I hope after all is this is figured out I never have to deal with All State Insurance again.