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Safeco Auto Insurance Complaints and Reviews

5 Nights And Still No Insurance Claim

Feb

13

2010

I was hit by a driver insured with this company 39 days ago. I am so fed up with the lies being told to me by Michael Brandon, claims specialist. I was question like I was at fault. (I was stopped at a redlight) He also asked me if a Ford Excursion was a compact car. I have a Ford Excursion and my first rental was a Ford Edge (minature in comparison) There are several reasons that I have a large vehicle with 4 wheel drive. I am now driving a minivan.

My truck repairs were complete 8 days ago. Michael Brandon lied and told the body shop the check had been sent to me the week before. That was lie #2. He also cancelled my rental. I paid out of pocket for one day and explained to Mr. Brandon that my truck wouldn’t be released until payment was received. He then trained to convince me he could get it released on his word and if not he would extend my rental. (Lie #3) He avoided my phone calls and would not return messages. I had to trick him by calling from another number. He let me know the check would be sent overnight. It has been 5 nights and still no check and I am probably driving a stolen van as of yesterday at 6pm.

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In: Auto Insurance / Loans Posted By: Hairdo [ Grey Star Level]

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5 Nights And Still No Insurance Claim

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