I visited the town fair tire in shrewsbury, MA early last week for a price on tires. First off, I waited for about 7 minutes while all the sales people were screwing around and did not even ask me if I needed help, it’s amazing that they can pay all these people to goof around and not even do their jobs.
I had to ask them if someone could help me, and a sales person named George finally stop texting on his cell phone, and asked me what he could do for me, and I asked him why it took so long for someone to help me when there was no other customers in line, and he told me that I have only been standing there for a minute and it wasn’t a big deal so I informed him that I have been standing there for a long time, so I asked to speak to the manager.
After about another 5 minutes the manager Jason came over and asked what the problem was, and I told him I was extremely aggravated because i have been in the store for 15 minutes and no one wants to help me and he was extremely mean and unprofessional and told me that I just have to wait my turn and I told him I have waited for 15 minutes and there is 7 employees doing nothing and no other customers.
So I just walked out and I heard Jason mumble under his breath that I was a bitch. This is ridiculous and I wanted to smack him in the face, but I just walked out and went to national tire 2 minutes away and had four new tires installed and told them my experience with town fair tire and I will never recommend them to anyone and I will never go back.
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Source : www.complaintsboard.com
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i bought 12 tires for 3 cars in the past year at town fair in billerica mass, my wife had a very low tire ( one of the brand new tires we just purchased) she also had my young son with her , she stopped in and talked with the manager he told my wife to come back on monday he was to busy to help her, this was saturday, he said
“i know it SUCKS but i cant help know ” it sucks? what kind of an idiot says this to women who asked for help? all he had to do was put air in it for her so she could get home. i had to call my 76 year old papa to go up to change her tire .
know my own truck that town fair put tires and front and rear aligment less then a month ago is vibrating @55/65 mph, stay away from this store ,these people suck beyond belief!!!
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