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AutoVantage - www.autovantage.com Complaints and Reviews
Stealing The Money From Unused Credit CardFeb
11
2010
In balancing my Mom’s checking account, I found a deduction from a credit card, she no longer uses. My Mom has Alzheimer’s and has been in a nursing home for two years. I am her poa. I have one credit card which she does not use. Please check into this. AutoVantage deducted $129.99 from her old credit card. I cut up that card and don’t even know the number. The charge was from TLG Auto Vantage, 803842866.
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Suggestion #1
I signed up for Autovantage, and during the free trial period, called to cancel my membership, and got a confirmation #. I also canceled my membership online. At the end of my trial period they still charged me the monthly membership fee.
I called to get a refund and they told me to call claims. I called claims, and they transferred me back to customer service. I had to go to my bank to sign a form saying that the transaction was not made by me. I didn’t see any reason to stay with this company.
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