Stick Bills™

I purchased a car from Mitsubishi Motors some time ago in Georgia, and later moved to Tennessee. Upon moving to Tennessee, I registered my tags. No problems. However, later that year, I got a letter stating that my registration had been “rejected” as Tennessee had not received my title information from Mitsubishi Motors.

I called Mitsubishi Motors and was told that information would be sent as soon as possible. Flash forward to this year. I try to register my car, and lo and behold. I can’t. No title on file in the state of Tennessee, even though multiple requests were sent out by TN for the title. I call up Mitsubishi Motors, and they gave me a fax number 1-314-702-4477 to give to the records office. I was told to have them fax a request to Mitsubishi Motors with my account number included.

I call up the TN records office, and they said that such a method was unusual but sometimes happens. Mitsubishi received said request on Nov 5th. According to their records, the title was slated to be shipped out on the 13th. It is now the 23rd of November, and still, the state of TN does not have my title information and I am driving with an expired tag. Due to this, I have already received a ticket, which although it was thrown out (the judge laughed it off), it required me to take time off of work.

As I’m a college teacher, that affected all my students for that day. All I want to do is update the registration on my car. This isn’t rocket science by any means. I am very unsatisfied with Mitsubishi Motors customer service. While the car itself runs beautifully (I’ve put well over 100k miles on it), I seriously doubt, I will buy another car from them due to the hoops they’ve put me through on something this simple.

In: Car Dealers Posted By: DanK [ ]