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White Plains Honda CR-V Complaints and Reviews
Bad Sales PracticesFeb
9
2010
I just went in last night to sign some paperwork for a new CR-V and left empty-handed and extremely annoyed. When my husband and I first went over the weekend, we were told we could purchase a 2010 Honda CR-V, EXL edition from them for $26,500. They tried to get us to close the deal that day but we weren’t prepared to walk away with a new car at that time. We also wanted them to work on the price of the trade-in vehicle.
We spoke with the salesman Monday night and he said he could work on the trade in-value and we agreed to come in last night (to close the deal).
When we went last night he advised us that the car that was available at that price on Saturday was sold earlier that day and they could offer us the same car for $28k or $29k. We were completely dumbfounded as to how the price for the same vehicle could be jacked up a few grand over a few days. He asked us what he could do to get us in that vehicle and we told him that he knew what would have to happen.
He went over to talk to his manager and came back and said he could offer us a civic for that price. We laughed and left. I intend to write a letter to the President to try to complete a purchase based on the price that was offered on Saturday and if my request is denied I intend to file a formal complaint with the BBB.
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Suggestion #1
I have a HONDA CRV 2010
I would NOT recommend this vehicle.
It has multiple issues both mechanical and safety!
The design is terrible! You cannot see clearly out of the windows which is an issue of long standing on all Hondas. I am having problems with the brakes sounding like they are “dragging” and not seeming to brake properly; loud noises on turns or after turns that have been checked numerous times and Honda says is part of the Stability Control System and are calling Normal; hot smell from tire area which Honda says is the “exhaust” or is it part of their long standing Rear Differential issue along with the noises I hear. Regardless, it sounds like the car is ready to Fall apart.
But that is not all …
Transmission does funny things – again, is this part of their Stability System? The headlights are Ineffective, Rear wipers only work on Intermittent, and the design of the car makes it hard to park, backup, et cetera.
Most of these problems occur Intermittently which does make it harder to correct. But from my research appears they are of long standing, and far reaching. So far, nothing has been fixed, and just waiting for the car to completely fall apart. Hopefully, no serious injury will occur before this happens.
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