web analytics

Honda City Complaints and Reviews

Denied My Request To Get a New Leased Car

Feb

9

2010

I went to Honda City to get a new leased car. I specifically told Bruce, the salesman that I just paid my Dec lease payment 2 days prior, he said, no problem; we will take care of that. My old lease was up Feb 2010. So we talk, I also spoke with Mr.Pepe, and an agreement was made as far as monthly payments. The next day I go back to pick-up my new lease, pay the registration, tax fee and get informed I also paid Dec lease payment.

I say to Bruce there is a problem I now have paid 2 separate lease payments in less than 5 days and only have 1 car, He says he will speak to the manager Wed and call me back, needless to say he never called me back, I called and spoke with Kenny says he was a manager, I ask they apply the extra payment to the new lease and he counter offers with, after the winter why don’t you come in and we will wax your car for free. No thanks Kenny, I plan on to file a complaint with NYS Attorney General Office.

Bookmark and Share
In: Car Dealers Posted By: Beachgir [ Grey Star Level]

Give your suggestion

Denied My Request To Get a New Leased Car

Log In

Not a member yet?

Star Points Scale

Submit New complaints and Answer existing complaints to get rewarded.

Grey Sta Levelr [1 - 25 Grey Star Level]
Green Star Level [26 - 50 Green Star Level]
Blue Star Level [51 - 500 Blue Star Level]
Orange Star Level [501 - 5000 Orange Star Level]
Red Star Level [5001 - 25000 Red Star Level]
Black Star Level [25001+ Black Star Level]