Maybe I can save some other poor soul from buying from Nationwide Nissan based on their 1970s-80s flat out lie techniques. I decided to purchase my new 2010 Xterra there based on the lifetime warranty of the engine and the free oil changes. I specifically asked and made it very clear that I am getting free oil changes without being forced to purchase anything else.
The Sales manager and the Sales lady both confirmed to me several times.
I was even told that I could save my receipts if I had the required maintenance done elsewhere to keep the warranty intact. Well, I went in for my first for oil change at 7000 miles and behold! What seemed too good to be true was true! I only get a free oil change when I pay for the other mentioned service due at that time and only by them.
A very pathetic gimmic which I was truly aware existed which is why I harped on them agreeing that my oil changes would be free and no other work needed to be done at that dealership. So, beware, just like the good ole days when dealers will flat out lie to steal from you, Nationwide Nissan of Timonium got me good.
I will never buy there again and I am filing formal complaints through corporate. The NISSAN product itself is excellent and I highly recommend that. Also, I bought my 2000 Xterra from Nissan at Security in 2000 and had no problems what so ever. I am very sorry now that I didn’t go back to them.
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